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Claims

Florida Insurance Trust – TPA Information

The Florida Insurance Trust (FIT) has officially transitioned to Cannon Cochran Management Services Inc (CCMSI) for Third Party Administration (TPA) services. This change is for Workers' Compensation, General Liability, Professional Liability, Property and Auto, and includes the management of all historical claims as well as all new claims effective January 1, 2026.

Please find detailed sections below that assist with; Claim Reporting, Claim Reporting Video, Claims Team lists along with contact information, as well as additional Workers Compensation resources, such as WC - Treatment Form and WC - First Fill Form.

Once a claim has been reported, please send all follow-up and miscellaneous information to CCMSI via email: fitmiscmail@ccmsi.com. *This is not a claim reporting email.*

For all Medical and Legal billing, please send invoices to: ciu@ccmsi.com

If you need iCE claims system access, please complete the attached form; Request Access to CCMSI and send to; jennifer.lister@ballator.com.

We remain committed to providing you with timely resources and support.

Claim Reporting Information

Claim Reporting

New Claims

Online

If you need your member number, contact: fitmiscmail@ccmsi.com

Claim Reporting Video

Claim Reporting Video

For additional support, we’ve prepared a Claim Reporting Video that walks you through the reporting process step-by-step.

We encourage you to share this video with your team, so everyone is familiar with the updated procedures.

Claims Teams

Claims Teams

We are pleased to introduce the dedicated WC Claims Team and Auto/GL/PL/Property Claims Team supporting all FIT members.

Downloadable Resources

Additional WC Resources

We recommend saving these documents to your computer, so you're prepared in case any claims come your way.